Privacy policy

Effective Date: June 12, 2026

Introduction

NovatechSolutions (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website novatechsolut.com and purchase products from us.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you visit our website or make a purchase, we collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Payment information (credit card number, billing address)

  • Order history

We collect this information when you:

  • Place an order on our website

  • Create an account

  • Contact us for customer support

  • Subscribe to our newsletter

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type and version

  • Operating system

  • Device information

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Click behavior

We collect this information using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To ship products to you

  • To communicate with you about your order (order confirmations, shipping updates, tracking information)

  • To provide customer support

  • To respond to your inquiries and requests

  • To send you promotional emails about new products, special offers, or other information we think you may find interesting (you can opt out at any time)

  • To detect and prevent fraud and other prohibited activities

  • To comply with legal obligations

  • To improve our website and services

We do not use your personal information for any purpose that is not compatible with the purposes described above.

How We Share Your Information

We may share your information with the following third parties:

Payment Processors

We share payment information with secure payment processors (such as PayPal, Stripe) to process your transactions. These processors are contractually obligated to protect your information.

Shipping Carriers

We share your name, address, and contact information with shipping carriers (USPS, UPS, FedEx) to deliver your orders.

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics, email delivery, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for our website to function and cannot be disabled.

  • Analytics Cookies: These cookies help us understand how visitors use our website by collecting anonymous information about page visits and traffic.

  • Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements and promotional offers.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, you may not be able to use our website.

Data Security

We use industry-standard security measures to protect your personal information, including:

  • SSL encryption for all data transmission

  • Secure payment processing through encrypted gateways

  • Restricted access to personal information on our systems

  • Regular security updates and monitoring

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100 percent secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for the following periods:

  • Order information: 7 years (for tax and legal compliance)

  • Account information: Until you delete your account or request deletion

  • Marketing email data: Until you opt out or request deletion

  • Analytics data: 14 months

You may request deletion of your personal information at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we correct inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal information.

  • Opt Out: You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails.

  • Data Portability: You can request a copy of your information in a portable format.

To exercise any of these rights, contact us at support@novatechsolut.com.

Third-Party Links

Our website may contain links to third-party websites (such as Google, Facebook, or payment processors). When you click on a third-party link, you will be directed to that website. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing any personal information.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country's laws. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The most current version will be posted on our website with an updated date. We will notify you of significant changes by email or by posting a notice on our website.

Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, contact us:

  • Email: support@novatechsolut.com

  • Phone: +1 720-970-2916

  • Business Address: 2020 N Academy Blvd Ste 261 # 4750, Colorado Springs, CO 80909, US

  • Business Hours: Monday–Friday 9 AM–6 PM EST, Saturday 10 AM–4 PM EST

  • Response Time: Within 24 hours during business days

Effective Date: June 12, 2026

Thank you for trusting NovatechSolutions!