Terms of service

Effective Date: June 12, 2026

Please Read These Terms Carefully

These Terms of Service (Terms) govern your use of the NovatechSolutions website (novatechsolut.com) and your purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our website or make a purchase.

Age Requirement

You must be at least 18 years old to use our website and make purchases. If you are under 18, you may use our website only with the supervision of a parent or guardian.

Orders and Acceptance

When you place an order on our website, you are making an offer to purchase products under the terms set forth in these Terms. Your order is not confirmed until we send you a shipping confirmation email.

We may decline your order for any reason, including:

  • Product availability

  • Pricing errors

  • Suspected fraud

  • Inability to verify your payment

  • Systems errors

Prices and Payment

All prices are listed in US Dollars ($) and are subject to change without notice. The price you pay is the price listed on our website at the time of order confirmation.

We accept the following payment methods:

  • Credit cards (Visa, Mastercard, American Express)

  • Debit cards

  • PayPal

  • Apple Pay

  • Google Pay

You must provide accurate and complete payment information. We are not responsible for orders placed with incorrect payment information.

Shipping and Delivery

We ship exclusively to addresses within the United States. Shipping times and rates are described in our Shipping Policy, which is part of these Terms.

We do not guarantee specific delivery dates. Delivery times are estimates and may be delayed due to carrier issues, weather, holidays, or other factors beyond our control.

Returns and Refunds

Our Return and Refund Policy, which is part of these Terms, governs all returns and refunds. You must follow the return process described in that policy to receive a refund or exchange.

Product Information

We strive to provide accurate product descriptions, images, and specifications. However, we do not guarantee that all information is error-free or complete. Product colors may appear slightly different on your device due to screen settings.

We reserve the right to update, modify, or discontinue products at any time without notice.

Warranty

Most products include a 12-month warranty covering manufacturing defects. Warranty details are described in our Return and Refund Policy.

Limitation of Warranty

NovatechSolutions is not responsible for:

  • Damage from misuse, accidents, or normal wear and tear

  • Damage from using incompatible accessories or power sources

  • Third-party services or products not sold by us

  • Issues arising from unauthorized repairs or modifications

Intellectual Property

All content on our website, including text, images, logos, designs, and software, is owned by NovatechSolutions or our licensors and is protected by US and international copyright laws. You may not use, reproduce, or distribute our content without our permission.

You may not:

  • Copy or distribute our content

  • Create derivative works from our content

  • Use our trademarks or logos without permission

  • Attempt to reverse engineer any software on our website

User Conduct

You agree to use our website only for lawful purposes. You may not:

  • Use our website for any illegal purpose

  • Violate any laws or regulations

  • Attempt to access unauthorized accounts or data

  • Transmit malicious code or viruses

  • Interfere with our website's operation

  • Spam or send unsolicited messages to other users

  • Impersonate any person or entity

Fraud and Abuse

We reserve the right to refuse service to anyone suspected of fraud, abuse, or dishonest conduct. We may report suspected fraud to law enforcement and payment processors.

Account Security

If you create an account, you must keep your login information secure. You are responsible for all activity on your account. Notify us immediately if you suspect unauthorized access.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, products, or services of third-party websites. Your use of third-party websites is subject to their own terms and policies.

Disclaimers

NovatechSolutions provides our website and products on an as is and as available basis. We do not warrant that:

  • Our website will be uninterrupted or error-free

  • Our products will meet your expectations

  • Our website will be secure at all times

  • Defects will be corrected

Limitation of Liability

To the fullest extent permitted by law, NovatechSolutions shall not be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages

  • Loss of profits, revenue, data, or use

  • Claims arising from your use of our website or products

  • Claims arising from third-party services or websites

Our total liability for any claim shall not exceed the amount you paid for the product related to the claim.

Some jurisdictions do not allow the limitation of liability, so some of the above limitations may not apply to you.

Governing Law

These Terms are governed by the laws of the State of Colorado, United States, without regard to its conflict of law principles. Any legal action arising from these Terms shall be brought in federal or state courts located in Colorado.

Dispute Resolution

If you have a dispute with us, contact us first at support@novatechsolut.com or +1 720-970-2916. We will attempt to resolve the dispute through good-faith negotiation.

If we cannot resolve the dispute, you agree to submit to the exclusive jurisdiction of courts in Colorado, US.

Changes to These Terms

We may update these Terms occasionally. The most current version will be posted on our website with an updated date. We will notify you of significant changes by email or by posting a notice on our website.

Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, contact us:

  • Email: support@novatechsolut.com

  • Phone: +1 720-970-2916

  • Business Address: 2020 N Academy Blvd Ste 261 # 4750, Colorado Springs, CO 80909, US

  • Business Hours: Monday–Friday 9 AM–6 PM EST, Saturday 10 AM–4 PM EST

  • Response Time: Within 24 hours during business days

Effective Date: June 12, 2026

Thank you for shopping with NovatechSolutions!